Black River Memorial Hospital (BRMH) today announced that it received a 2019 Excellence in Patient Care Award
from Huron’s Studer Group business.
The award was presented at the 17 th annual
What’s Right in Healthcare conference on August 14, in Dallas, TX. BRMH was
recognized for achieving a ranking at or above the 90 th percentile in their communication
with doctors for patients discharged in 2018.
Excellence in Patient Care Awards are presented annually to a select group of partner
organizations from Huron’s Studer Group business. The results were measured by the
Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS)
patient survey. This survey is required by the Centers for Medicare and Medicaid
Services. Organizations received awards based on demonstrating overall improvement
in areas such as patient satisfaction, and employee and physician engagement.