The Wisconsin Addiction Recovery Helpline reached a significant milestone this month – five years of connecting state residents experiencing substance use concerns with local services and support. This free and confidential service supported by a grant from the Department Health Services (DHS) and managed by 211 Wisconsin debuted in October 2018 as part of efforts by state officials to reduce drug overdoses. Since then, staff have answered 31,591 calls, texts, and chats from all 72 Wisconsin counties and nine of the 11 federally recognized Tribal nations with members in Wisconsin. These contacts resulted in 78,646 referrals to agencies providing substance use disorder assessment services, counseling, inpatient care, residential care, outpatient care, medication-assisted treatment, and supports from people in recovery from a substance use disorder trained to help others.

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